Your questions, answered.

At your first session we'll map out what's going on, clarify goals, and design a plan you feel good about. No referral is required to book — if you're eligible for Medicare rebates under a Mental Health Care Plan from your GP, we can process that for you. Whenever you're ready to take the next step, we're here to help.

Yes. You may continue with your psychologist, however, you will not be eligible for further Medicare rebates until a new Mental Health Care Plan is issued by your GP.

We require your client number, invoicing details, and your case worker's name and contact details, along with your usual personal information.

Having a copy of your NDIS plan allows our clinicians to align therapy with your current goals, ensuring treatment is consistent with your support plan.

For children under 12, the first appointment is a parent-only session. From there, your clinician will guide you on the best treatment plan. Most sessions are one-on-one with your child, but your involvement will be discussed and tailored to your child's needs.

Growing up can be tough — and school pressures don't help. We work with young people and parents on:

• Exam anxiety and performance nerves
• School refusal and attendance difficulties
• Study skills, motivation and routines
• Social anxiety, friendship issues and confidence
• Parent coaching and school liaison (with consent)

Family counselling involves sessions where family members work together with a psychologist to explore challenges, improve communication, and strengthen relationships. The format is flexible and tailored to each family.

The number of sessions varies for each person depending on their needs and goals. Your psychologist will discuss this with you in the first session and create a personalised plan.